Privacy policy

Effective Date: [October 14, 2024]

@ RAW, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.rawleathergear.com. Please read this policy carefully. By using our Site, you consent to the data practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you place an order, create an account, or contact us, we may collect personal information such as your name, email address, phone number, billing address, and shipping address.

  • Payment Information: We use third-party payment processors (e.g..Paymob/Fawry/Fatoorah) to handle your payment information. We do not store your payment details.

  • Non-Personal Information: We may collect non-personal information such as browser type, operating system, IP address, and usage data through cookies and analytics tools.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To process and fulfill your orders, including managing payments, shipping, and delivery.
  • To communicate with you about your orders, promotions, and updates.
  • To improve our products, services, and website through analysis and feedback.
  • To protect against fraudulent transactions and ensure the security of our Site.

3. Disclosure of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to assist us in operating our business and the Site, including:

  • Payment processors
  • Shipping companies
  • Marketing and analytics partners

These third parties are obligated to keep your information secure and only use it for the purposes we specify.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience. Cookies are small data files placed on your device to help us recognize you and track your preferences. You can manage your cookie preferences through your browser settings.

For more information about how we use cookies, please see our Cookie Policy.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • The right to access your personal information.
  • The right to rectify inaccurate or incomplete information.
  • The right to request the deletion of your personal information.
  • The right to withdraw consent for data processing.

To exercise these rights, please contact us using the information provided below.

6. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

RAW
Email: rawservicehub@gmail.com
Website: www.rawleathergear.com